Terms and Conditions

These terms and conditions ("Terms") govern your use of the Mixpeek LLC ("Mixpeek") API service (the "Service"). By using the Service, you agree to be bound by these Terms.

Use of Service

Mixpeek grants you a non-exclusive, non-transferable, revocable license to access and use the Service, subject to these Terms. You may not use the Service for any unlawful or unauthorized purpose.

Fees and Payment

Mixpeek may charge fees for the use of the Service. The fees and payment terms will be set forth in a separate agreement between you and Mixpeek.

Intellectual Property

The Service and its contents, including but not limited to text, graphics, logos, and images, are the property of Mixpeek or its licensors and are protected by copyright, trademark, and other laws. You may not use the Service or its contents for any commercial purpose without the prior written consent of Mixpeek.

Data Privacy

Mixpeek respects your privacy and complies with applicable data protection laws. Please refer to our Privacy Policy for more information on how we collect, use, and disclose personal data.

Termination

Mixpeek may terminate your access to the Service at any time, without cause or notice. Upon termination, you must cease all use of the Service and destroy all copies of any Mixpeek content in your possession.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. Mixpeek makes no representations or warranties of any kind, express or implied, regarding the Service or its contents, including but not limited to warranties of accuracy, completeness, reliability, or fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by applicable law, Mixpeek and its affiliates, officers, directors, employees, agents, and licensors will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use the Service, even if Mixpeek has been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Mixpeek and its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service or your violation of these Terms.

Governing Law and Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the state of Delaware, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or in connection with these Terms will be brought in the federal or state courts located in Delaware, and each party irrevocably submits to the jurisdiction and venue of such courts.

Entire Agreement

These Terms constitute the entire agreement between you and Mixpeek with respect to the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Mixpeek.

Changes to Terms

Mixpeek may revise these Terms from time to time without notice. By continuing to use the Service after any such revisions, you agree to be bound by the revised Terms.

Privacy Policy

At Mixpeek LLC, we understand that privacy is important to our customers. This Privacy Policy outlines our practices with respect to the collection, use, and disclosure of information when you use our API to search the contents of files.

Information We Collect

When you use our API, we may collect certain information about you, including:

  • Personal information such as your name and email address, which we may collect if you contact us for customer support or other inquiries.
  • Information about your use of the API, including search queries, search results, and any feedback you provide to us.

We do not store the actual file binaries that you search with our API. Instead, we only store the extracted contents and generated embeddings. Users are free to delete their data at any time.

Use of Information

We use the information we collect to provide and improve our API, to communicate with you about our products and services, and to respond to your inquiries and support requests. We may also use the information to analyze trends, administer the API, and gather demographic information.

Disclosure of Information

We may disclose your information to third-party service providers that assist us in providing our API or to comply with legal obligations. We require these service providers to maintain the confidentiality of your information and use it only for the purpose of providing services to us.

We may also disclose your information if we believe that such disclosure is necessary to protect our rights or the safety of others, or to comply with a court order or other legal process.

GDPR Compliance

Mixpeek LLC is committed to complying with the European Union's General Data Protection Regulation (GDPR). As such, we adhere to the following principles:

  • Lawfulness, fairness, and transparency: We process your data only with your consent and in a transparent manner.
  • Purpose limitation: We collect your data only for specific, legitimate purposes and do not process it in a manner that is incompatible with those purposes.
  • Data minimization: We collect only the data that is necessary for the purposes for which it is being processed.
  • Accuracy: We ensure that your data is accurate and up-to-date.
  • Storage limitation: We keep your data only for as long as necessary to fulfill the purposes for which it was collected.
  • Integrity and confidentiality: We process your data in a manner that ensures its security and confidentiality.

If you are located in the European Union, you have the right to access, rectify, erase, and restrict the processing of your personal data. You also have the right to object to the processing of your personal data, and to lodge a complaint with a supervisory authority.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@mixpeek.com.

Cookies

This Cookie Policy describes how Mixpeek LLC ("Mixpeek", "we", "us", "our") uses cookies and similar technologies on our website and API service (the "Service"). By using the Service, you consent to the use of cookies and similar technologies in accordance with this Cookie Policy.

What are cookies?

Cookies are small data files that are placed on your device when you visit a website or use an online service. Cookies allow websites and online services to recognize your device and remember your preferences or actions over time.

Types of cookies we use

We use the following types of cookies on the Service:

  • Essential cookies: These cookies are necessary for the Service to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as logging in or filling in forms.
  • Analytics cookies: These cookies help us understand how the Service is being used, how effective our marketing campaigns are, and to help us customize and improve the Service for you. We use Google Analytics, which uses cookies to collect information about your use of the Service, including your IP address, device information, and browser type.
  • Advertising cookies: These cookies are used to personalize ads that are displayed to you on the Service or on other websites. We may use third-party advertising partners, such as Google Ads, to display ads on the Service. These partners may use cookies to collect information about your visits to the Service and other websites to display targeted ads to you.

Managing cookies

You can control the use of cookies on the Service by adjusting your browser settings. Most browsers allow you to refuse cookies or to set your browser to alert you when cookies are being sent. However, some parts of the Service may not function properly if you disable cookies.

Changes to this cookie policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies and similar technologies. We encourage you to review this Cookie Policy periodically for any updates or changes.

Contact us

If you have any questions or concerns about this Cookie Policy, please contact us at info@mixpeek.com.

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